How can I find more information about a product?+ −
The individual product pages on our website contain a lot of details on our products.
If there is anything that isn't covered and you'd like to know, please message us using the support widget located in the bottom left corner of the site.
How do I take care of my eightmade products?+ −
Care requirements vary depending on the type of product.
Please visit our PRODUCT CARE section via the link in our page's footer section.
WHAT DO I DO IF I AM NOT SURE ABOUT SIZING?+ −
Selecting the right size is important for a good fit [and to avoid unnecessary returns]. We have included a measurement guide on every product page to help you measure your dog.
Alternatively you can download our sizing guide HERE or visit our KNOW YOUR SIZE section.
Lastly, if you are still not sure or are buying a gift, please consider buying a gift card.
[ We will take care of the rest. ]
Where are your products made?+ −
EIGHTMADE produces its products with our manufacturing partners in China and Vietnam.
We select our partners based on their world class manufacturing, technical capabilities and strict code of conduct.
How much does shipping cost?+ −
Shipping costs and transit times vary depending on your location. We offer free shipping [in some markets subject to a minimum spend] and depending on your location we ship from either our European or APAC warehouse, located in Munich, Germany and Hong Kong respectively.
Visit our SHIPPING & RATES section to find out the relevant information for where you live.
What is your returns policy?+ −
We believe in a returns policy that doesn't disadvantage anybody.
[ including the environment ]
Please visit our RETURNS POLICY section to discover more.